Keytasks Task Administration Helpdesk Web Software

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Task Management Screen

Summary List

Query

Reports

Slides

Management of Tasks

The nerve center of Keytasks is the Task Update screen where task information is entered. All lists are configurable by an administrator so allowing for full control of screen presentation.

Demonstration Pty
JaneBlackwall

Task No

00015

Task Update

Subject

Helpdesk

Priority

Category

AssignedTo

Status

SubCat

ProjectGrp

Created

Tag

Requester

Required

Estimate

Folder

Target

Actual

Description

Requirement: Add reference field to task center and resource center update screens. The reference field should be free format and would be useful for clients to add information such as work orders , project reference codes, PO Order numbers etc.. Notes: Visible screen used up - must make sure buttons are always in visible screen.

See Also
73	Unit Codification

Next Step
77	Agreement on Universal Codes

Powerful Queries

Keytasks intuitively provides selections to guide the user to the task information they need. Either the users can select their own tasks or tasks for the Project Groups that they belong to.

Demonstration Pty
JaneBlackwall

List Tasks

ProjectGroup
Folder

SortBy

Summary Lists

Summary Lists provide an overview of the tasks.

Demonstration Pty
JaneBlackwall

Keytasks Project

Enhancement Requests

All Tasks

Subject

Desc

TaskNo

NOTES

Summary List columns are dynamic depending on the query

Arrows provide easy browse capability.

Subject and Description Filters provides word search capability on Tasks

Reports

Here is an HTML sample of a Tag Report that would normally be printed in landscape orientation - though it is easily readable in html.

Demonstration Pty - JaneBlackwall

Tag Report

RJ Robbins

All Priorities

All Tasks

Todays Date 10/10/2009 10:15

TaskNo

Subject

Stat

Requested By

Assigned To

Request Date

Target Date

Estimate

Rate

Total

Actual

Rate

Total

Diff

Medium

RJ Robbins

00005

Improve design of Menu Tab Folder Effect

Open

Lisa Roberts

JaneBlackwall

02/07/02

DAYS

960

4800

AUD

4800

00015

Add Reference Field to Task Center Screen

Open

Robert Smith

KarenThatcher

07/10/01

HRS

120

600

AUD

HRS

120

AUD

480

00016

Link To Functionality to provide easier tracking of related tasks

Open

JaneBlackwall

AlexDay

01/09/01

2000

AUD

2000

AUD

1200

AUD

1200

AUD

800

00017

User customization of Tag and Category Labels

Open

PaulGray

KarenThatcher

10/11/01

DAYS

960

1920

AUD

HRS

120

600

AUD

1320

SubTotal

9320

AUD

1920

AUD

7400

Contact Information: keytasks@hotmail.com

The following are slides used to give an overview of Keytasks functionality.

Tick	TaskNo	Subject	Priority	Status	Requester
	00016	Link To Functionality to provide easier tracking of related tasks	High	Open	JaneBlackwall
	00005	Improve design of Menu Tab Folder Effect	Medium	Open	Lisa Roberts
	00015	Add Reference Field to Task Center Screen	Medium	Open	Robert Smith
	00017	User customization of Tag and Category Labels	Low	Open	PaulGray
	00018	Target Date In Task Center	Medium	Closed	JaneBlackwall